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Privacy Policy

Guarantee of Privacy

Temple Spa USA respects your privacy and pledges to keep your trust. All personal information you give us is kept confidential and protected with the utmost care. We will not sell or disclose any information that identifies you to an unrelated third party without your approval. When you place an order at Temple Spa USA your personal and credit card information is stored securely.

What information is gathered?

When you register or shop with Temple Spa USA we collect personal contact information such as your billing address, shipping address, and credit card information. All such information is safely stored in a secure database. You can choose not to provide certain information, but then you will not be able to take full advantage of our features.

We also collect a log file of all visitors’ IP (Internet Protocol) addresses to help monitor our server connections and web traffic. This information also tells us what areas of our website are most visited, what browsers are used, and how long visitors stay on our website. We use this information to better customise our website for you. Temple Spa does not track the usage patterns of individual users at any time nor do we use IP addresses to personally identify users.

Temple Spa USA does not sell products for purchase by children and does not gather personal information from anyone under 18. If you are under 18, you may use Temple Spa USA only with involvement of a parent or guardian.

How is this information collected?

We will never collect personal information without your knowledge or consent. Any personal information that is collected is done so when you fill out the registration or shopping order forms.

We also use persistent cookies to help save and retrieve passwords used on our website and so that you can access that saved information. That way, you won’t have to reenter information at every new visit to the Temple Spa USA website. We do not and cannot use cookies to retrieve personal information about you from your computer.

What are cookies?

Cookies are small files created by your browser to enable our systems to recognise you when you return. This information is for internal use only; we don’t share it with others. The help tab on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of our site features, and without them you will not be able to use our shopping cart or place an order.

How is my information used?

Information collected by us is used for three main purposes. First, we collect information to figure out how to improve our website by seeing which areas, features, and products are most popular. Second, we collect information to enable customers to conduct transactions on our website. Third, we collect email addresses to notify customers about special promotions on the Temple spa USA website. You may choose not to have these emails sent to you.

Is my information shared?

We will not sell or disclose your personal information without your consent and approval. All identifying information that you choose to disclose with Temple Spa USA remains safely stored with us. Only authorised employees (such as our billing department or a customer service representative) are granted access to your information.

What information can I access and change?

You can view, update, and delete any of your personal contact information at any time.

Security

Our website uses Secure Socket Layers (SSL) to encrypt the information you provide, as well as the VeriSign security verification system for all transactions. VeriSign uses a digital certificate (the equivalent of a coded ID badge) to verify to users that they are actually communicating with the correct person or web server. We believe digital certificates are the most reliable option available for conducting business securely on the Internet.

How to Identify a Secure Connection

When you are on a secure page, such as our order form, the lock icon at the bottom of your web browser will be closed, rather than open or un-locked as it is on regular pages.

Security Offline

We use SSL and VeriSign to protect sensitive information online and we also protect customer information offline. All customer information is restricted in our offices. Only authorised employees (such as our billing department or a customer service representative) are granted access to your information.

Conditions of Use

Temple Spa USA may modify its website or this privacy policy at any time, and such modifications shall be effective as soon as the modified policy is posted. Accordingly, you agree to review the policy periodically, and your continued access or use of this website shall be deemed your acceptance of the modified agreement.

Questions & Comments

We are happy to hear from you and representatives are available from 8:00am - 5:00pm, Eastern Standard Time. Please contact Customer Care at:

Email: customer@templespausa.com
Phone: 855-307-6811 (toll-free)