New Lower Shipping Rates - Plus FREE shipping on orders of $60 or more! This offer does not apply to packages shipping to Alaska, Hawaii, or Canada or those requiring expedited options. *
We offer a range of shipping options, all of which are presented during the checkout process. Standard shipping charges are based on the total value of your order (product only). See the grid below for details.
*FREE standard ground shipping on orders over $60, unless otherwise stated by an active promotion. Available for contiguous U.S. addresses only. Not valid on hotelier orders.
Packages are shipped via UPS. Orders are generally shipped within two to three business days of receipt, or four to five business days during the holiday season. Orders placed on Friday, Saturday, and Sunday will not be processed until the following Monday (or Tuesday if Monday is a holiday). All orders are shipped from our Plainfield, Indiana warehouse; delivery time depends on your selected method of shipment and location. Transit time estimates are provided during the checkout process.
Situations in which you should call us for a shipping quote include:
Alaska & Hawaii
Additional charges apply for shipments to Alaska and Hawaii (see grid above).
Next business day, 2nd business day and 3rd business day expedited delivery services are available. Rates are calculated based on service type, delivery location and package weight and are presented during the checkout process. Please note that all expedited orders must be received by 2:00 pm EST in order to be processed that day. If you place an expedited order after 2:00 pm EST, please expect an additional day to be added to your delivery service. Expedited orders placed on Fridays after 2 pm EST or over the weekend will not be processed and shipped until the following Monday.
Canadian delivery services are available. Standard service requires payment of applicable brokerage, duties and taxes paid by receiver.
Free Delivery Promtions
During times in which we offer free delivery site-wide, this applies to contiguous US addresses. Not valid on addresses from Hawaii, Alaska, and Canada.
PO Boxes & APO/FPO Addresses
All shipments to PO Boxes or APO/FPO addresses are sent via UPS SurePost, resulting in a shipping time-frame of 10-14 business days.
If you require any of the above special services, please contact our Customer Care department at firstname.lastname@example.org. Our Customer Care department is open Monday through Friday from 8:00am - 5:00pm Eastern Standard Time.